Ever felt the pressure of a growing line behind you while ordering at a self-service kiosk? You’re not alone! In fact, this rush could be why you’re ordering less than you actually want. Yup, those nifty kiosks meant to streamline your experience might be backfiring on your appetite! 🍟
📉 The Unexpected Downside
Researchers from Temple University and Hong Kong Polytechnic University discovered that when you’re in a line with people waiting behind you, the pressure’s on. Instead of leisurely scrolling through the menu to find something new and exciting, you might stick to your usual go-to items and hurry up with your order. The result? You end up buying less and maybe missing out on that tasty special you never knew existed. 😬
🚀 How to Fix the Kiosk Conundrum
But don’t swear off kiosks just yet! The study also found a couple of game-changing tweaks restaurants can make to ease that pressure. Imagine if instead of one lonely line leading to a single kiosk, there was a single line that fed into multiple kiosks. Suddenly, you’re not the only one holding up the show, and that extra time means you might order those fries or dessert after all. 🍰
Or picture this: You’re about to make your order, and a friendly pop-up reassures you that the restaurant has got this, and any delay isn’t on you. Now, you can take your time and enjoy the process, guilt-free. 🎉
💡 The Big Takeaway
Self-service kiosks might seem like the future, but they come with their quirks. The next time you’re at a kiosk, remember it’s okay to take your time. And if you’re a restaurant owner, these small changes could lead to happier customers and bigger orders. After all, no one likes feeling rushed—especially when food is involved! 🍔✨